Cal Poly CIE SBDCServing San Luis Obispo County
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Cal Poly CIE SBDC
Helping Your Business Start, Grow and Succeed
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We know companies have their hands full building in-demand products and services while also trying to grow their customer base. This workshop provides tips on how to serve your company's client base through a set of practical, low effort steps covering the entire customer journey to a delightful experience post-sale. This investment will help you scale beyond your current team to avoid a knowledge bottleneck that risks both employee and client satisfaction.

Christi Hale has spent her 30+ year career working in high-growth technology companies with a relentless commitment to customer delight and helping client-facing teams succeed. She currently serves as Director of Operations for Land Gorilla, a leading technology provider of construction loan management software.

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Funded in part through a Cooperative Agreement with the U.S. Small Business Administration and a Grant with the Governor’s Office of Business and Economic Development. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA or the Governor’s Office of Business and Economic Development. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the California SBDC closest to you.